Terms of Service

About PrintCuro

PrintCuro provides software and online services designed to assist users with supported printer maintenance procedures and waste-ink counter resets.

Operator: PrintCuro. Contact: printcuro99@gmail.com.

Scope of these Terms

These Terms govern use of the PrintCuro website, the PrintCuro Connector, reset services, reset keys and related digital services.

By using PrintCuro or purchasing a reset key, you agree to these Terms.

Supported printers

PrintCuro supports only printer models currently listed on the Supported Models page.

Model support does not necessarily mean that every firmware version, hardware revision or regional variant has been tested. Support may be added, changed or removed when compatibility information changes.

Technical requirements

A supported printer must normally be switched on, connected by USB to the computer running the PrintCuro Connector and correctly detected by the Connector.

Network-only reset connections are not supported unless PrintCuro expressly states otherwise.

Reset keys

A PrintCuro reset key authorizes the reset operation for which it was issued. Depending on the product, a key may be limited to a printer, model, reset session or number of uses.

Reset keys may not be resold, shared or commercially redistributed without PrintCuro’s permission.

When a key is consumed

A reset key is considered successfully consumed only after PrintCuro has completed the reset operation and confirmed the result through a successful readback.

Opening the reset flow, connecting to the printer, reading printer data or merely starting communication does not by itself count as successful key consumption.

Waste-ink pad maintenance

Resetting a waste-ink counter does not physically replace, clean or repair the printer’s waste-ink pad, maintenance box or other waste-ink components.

Users are responsible for inspecting, servicing, cleaning or replacing these components when necessary. Continuing to use saturated or damaged waste-ink components may cause ink leakage or other damage.

User responsibilities

You are responsible for selecting the correct printer model, following PrintCuro instructions, maintaining a stable USB connection and keeping the printer powered during an active reset.

Do not intentionally interrupt an active write/reset operation. PrintCuro should not be used as a substitute for diagnosing unrelated electrical, mechanical or hardware faults.

Purchases and payment

PrintCuro reset keys are purchased directly on the PrintCuro website. Payments are processed by Stripe, our payment provider; PrintCuro does not itself store your full card details.

The total price and currency are shown before you confirm payment. The applicable currency is determined automatically based on your region. PrintCuro reset keys are single-purchase products; there is no subscription or recurring charge.

Digital delivery

Reset keys and other PrintCuro digital products are delivered electronically through the sales platform, electronic messaging, the PrintCuro website or another digital method stated at purchase.

No physical product is shipped unless this is expressly stated.

Failed resets, replacement keys and refunds

If a purchased reset cannot be successfully completed because of a confirmed technical fault on PrintCuro’s side, PrintCuro will review the case for a replacement key or refund.

Customer-side or environment-related failures — such as selecting the wrong model, disconnecting USB, switching the printer off, stopping the Connector or unrelated printer damage — are reviewed individually.

For support review, PrintCuro may ask for the printer model, support reference ID, error message and relevant technical session data.

As an operational, goodwill-based practice, and separate from any statutory right described in the Withdrawal section below: where an order is refunded and the reset key had not yet been used, the license tied to that key is revoked and can no longer be used afterward. Where an order is refunded but the key had already been used to complete a reset, the license record remains marked as used, evidence of the completed redemption is retained, and the technical effect already carried out on the printer is not and cannot be undone.

Nothing in this section limits, waives or excludes any statutory consumer right, including any statutory right of withdrawal, that applies to you under mandatory law.

Statutory right of withdrawal

Where mandatory consumer-protection law grants you a statutory right of withdrawal in connection with a purchase from PrintCuro, that right applies in addition to, and is not limited by, this section 11 or any other part of these Terms.

For eligible consumers, the statutory right of withdrawal for digital content not supplied on a physical medium can end before the usual withdrawal period expires where: (a) the customer has expressly agreed, before checkout is completed, that PrintCuro may begin supplying the digital content before the end of the withdrawal period; (b) the customer has confirmed their knowledge that this means the withdrawal right is lost once supply begins; (c) PrintCuro has then actually begun supplying the digital content; and (d) PrintCuro has provided the required confirmation of the contract. PrintCuro obtains this consent through a checkbox on the Buy page, immediately before payment, which is never pre-selected and must be actively checked — see also the confirmation included with the order-fulfillment email. Where this consent was validly given, the withdrawal right ends once the reset key is supplied; where it was not given, or does not validly apply to a given order, the withdrawal right described above continues to apply undiminished. Nothing in this section creates a blanket rule that purchases are non-refundable, and nothing here limits any other statutory right that cannot be restricted by agreement.

To exercise any statutory withdrawal right that applies to you, or to ask about your options, contact PrintCuro using the details in the Contact section below.

No general repair guarantee

PrintCuro is not a general printer repair service. A successful waste-ink counter reset does not guarantee that a printer with unrelated mechanical, electrical, print-head, power-supply or other faults will become operational.

Beta and experimental features

Some models or features may be marked Beta, Test or Experimental and may have received less field testing than fully supported features.

During beta use, PrintCuro may collect technical compatibility information such as printer model, firmware, Connector version, read result, reset result, readback result and error code. Unnecessary personal data is not required for beta testing.

Prohibited use

You may not fraudulently obtain reset keys, resell keys without permission, intentionally bypass access controls, attack or interfere with the PrintCuro website/API/backend, automate abusive use, manipulate PrintCuro systems or use the service in violation of applicable law.

Software updates

PrintCuro may update the Connector, website and reset procedures for security, bug fixes, compatibility, additional model support or removal of unsafe or unreliable profiles.

Older Connector versions may stop being supported when an update is required for security or compatibility.

Limitation of liability

To the extent permitted by applicable law, PrintCuro is not responsible for indirect or consequential losses resulting from use of the service.

Nothing in these Terms excludes or limits rights or liabilities that cannot legally be excluded or limited. Users remain responsible for physical maintenance of their printers.

Trademarks and compatibility references

Epson is a registered trademark of Seiko Epson Corporation. PrintCuro is an independent product and is not affiliated with, endorsed by, or sponsored by Seiko Epson Corporation.

Printer manufacturer names and model numbers are used solely to identify compatibility.

Privacy

Use of PrintCuro is also subject to the PrintCuro Privacy Policy. Please review it at /privacy.

Suspension and abuse

PrintCuro may restrict or suspend access or reset keys in cases of fraud, unauthorized key resale, systematic abuse, attacks or manipulation attempts.

Normal technical problems and legitimate support requests are not treated as abuse.

Changes to these Terms

PrintCuro may update these Terms when features, sales channels, technical procedures or applicable requirements change. The current version and revision date will be published on this page.

Applicable rights

These Terms do not affect mandatory rights that apply under applicable law. No specific court or jurisdiction is designated on this page.

Contact

Questions about these Terms can be sent to printcuro99@gmail.com.